Help Center

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Getting Started

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Sales Question

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Pricing & Plans

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Frequently Asked Questions

Looking for answers? We’ve gathered the most common questions below. If you don’t see what you need, feel free to contact our support.

AllBohras is your trusted multi-vendor e-commerce platform for curated Dawoodi Bohra essentials—from traditional Ridas and Attars to gifts and home décor. We help you shop directly from verified local and international Mumineen vendors.

Use our search bar to find products by name, category, or vendor. You can also browse through our categorized sections—like Ridas, Attars, Gifts, Health & Wellness—found on the navigation menu or explore page.

For customers in India, we support Debit/Credit Cards, UPI, and Net Banking. International shoppers can pay using Visa or MasterCard. All payments are securely processed through Razorpay and we do not store payment details.

Delivery timeframes vary, as each vendor handles shipping individually. Most orders arrive within 3–5 business days. Once shipped, you’ll receive tracking details via email or WhatsApp.

Returns must be requested within 3 days of delivery. Items must be in original condition and packaging. Products marked “non-refundable” cannot be returned. AllBohras covers return shipping for eligible requests.

Refunds for valid returns (e.g., damaged items) are processed within 5–7 business days to your original payment method. Alternatively, you can choose to receive an instant AllBohras Wallet credit once the item reaches the vendor.

You can reach us via:


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Help & Support

Welcome to the AllBohras Help Center. Here you’ll find information about our services, policies, and how to get assistance with your orders.

Contact Us

Email: [email protected]

Location: Mumbai, Maharashtra

About AllBohras

AllBohras is a multi-vendor eCommerce platform connecting Mumineen sellers worldwide. We provide a safe and easy way to shop from trusted vendors both locally and internationally.

Our Role

  • We host and manage product listings from multiple vendors.
  • We ensure that all applicable taxes are properly handled.
  • We use a secure third-party payment gateway (Razorpay) to process payments.

Ordering & Accounts

  • You must create an account and verify your contact number before placing orders.
  • Please provide a valid delivery address and phone number to ensure successful delivery.
  • We accept:
    • India: Debit/Credit Cards, UPI, Net Banking
    • International: Visa & MasterCard

Delivery Information

All shipping is handled by the respective vendors. Most deliveries take 3–5 business days. You will receive tracking details once your order has been shipped.

Returns & Refunds

Return Policy

  • Returns must be requested within 3 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • Products marked "non-returnable" or "non-refundable" cannot be returned.
  • Return shipping costs for eligible returns are covered by AllBohras.

Refund Policy

  • Refunds are issued for wrong items, damaged products, or delayed deliveries (as applicable).
  • Refunds are processed to the original payment method within 5–7 business days.
  • Alternatively, refunds can be credited instantly to your AllBohras Wallet once the returned product reaches the vendor.
  • Non-refundable items are clearly marked on the product page.

Privacy & Data

We do not store payment details. Transactions are securely handled through Razorpay. For more information, please read our Privacy Policy.

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